What can homeowners do?
If you are concerned about a drainage issue, seek appropriate professional advice. A suspected problem does not mean you have done anything wrong: a connection may have been installed wrongly years before you moved in, or simply never noticed.
Do not make DIY alterations to drainage connections. An appropriate investigation is needed before a misconnection can be confirmed and corrective work should be completed by a qualified and insured plumber.
Eco Dog Solutions takes a no blame approach. The aim is to stop contamination at source and help homeowners understand the practical next steps.